DFE Website Privacy Policy Notification
 

The DFE website is an online service (“Service”) operated by PT Telkomsel Ekosistem Digital (“Company”).

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This page is intended to inform you about the applicable privacy terms (“Privacy Policy”) regarding your use of our Service as a user (“User”). If you do not agree with this Privacy Policy, you may stop using our Service.

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Our company is committed to respecting privacy and protecting the Personal Data of all our Service users in Indonesia. In managing your Personal Data, we comply with Law No. 27 of 2022 on Personal Data Protection.

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This Privacy Policy explains how our company collects, processes, analyzes, handles, stores, displays, discloses, transmits, distributes, deletes, and destroys your Personal Data that you provide to us or that we collect during your use of our Service.

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How Does Our Company Handle Your Personal Data?
We process your Personal Data to fulfill our contractual obligations to you as a Service User and/or for other legitimate interests.

 

What Personal Data Do We Collect?
We collect your personal information, including full name, email address, and phone number, which will be stored in our electronic system in accordance with applicable laws and regulations.
 

How Do We Use Your Personal Data?
Your personal data that you provide or that we collect will only be used for the following purposes:

1. Providing services to you, including resolving partnership issues.

2. Fraud prevention and security.

3. Improving our services to ensure our products and services are better.

4. Innovating new products and services we may offer you in the future.

5. Marketing our company’s products and services, Telkomsel Group as our parent company, and other partners we collaborate with.

6. Research and analysis.

7. Fulfilling our legal obligations as a Data Controller, as well as carrying out duties in the public interest or exercising the authority of the Data Controller under the law.

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How Long Do We Keep Your Personal Data?

Your personal data will be stored in our electronic system as long as you are an active user of the DFE website. If you stop using our services, your Personal Data will be retained for up to 6 (six) months before being deleted in accordance with applicable laws.

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Even after your use of our Company’s Service has ended, we may still have legitimate reasons to process your personal data under applicable laws and regulations.

 

Where Do We Store Your Personal Data?
All Personal Data you provide or that we collect under this Privacy Policy is securely stored in Indonesia and/or in other countries in compliance with applicable laws.

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How Do We Protect Your Personal Data?
Any Personal Data provided to or collected by our Company under this Privacy Policy is protected by stringent security procedures and technology. However, we cannot guarantee the confidentiality of your Personal Data if it is unlawfully or unauthorizedly accessed by third parties.

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How Do We Share Your Personal Data?
In general, our Company processes your Personal Data independently. However, in some cases, external parties may be involved to ensure that data processing for the purposes mentioned above is achieved. Your data will not be shared with third parties without a legitimate legal basis.

 

How Can You Make Requests?
You may opt out of marketing and advertising activities conducted by our Company by contacting us via email.

In certain circumstances, you may request that our Company delete your Personal Data, subject to applicable laws.

If you need to correct your Personal Data or seek more information about how your data is processed, please contact us at media@indicocompany.com.

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Last updated: June 27, 2024